Quite a peaceful day at work despite the high volume of calls; but towards the end, have to spend a whole chunk of time on that woman who kept insisting for me to give her the NCB in a form of monetary value when hers has already been affected due to claims…jia ah gong png too free to pick on issues with me after her work.

As far as I’m concerned, no fault on my side as I have stated clearly in my message to her. Full stop. If she doesn’t understand insurance, go take BCP and PGI.

I have to stay on for another ½ hour before the day comes to an end. 1st day, yet a suffering end which can dampen my mood just like the Bird-eyed man at KTM Railway station when I was out with Kent and Vincent for some photography shoots. I wonder what is the next days’ misfortune?