Some smug callers deserved to be shot. Solutions offered and yet refused to take it, threatening to
get back to me 'as conversation are recorded' and demanding my employment no.

Who does he think he is? These are people who expects to be served just because they got a policy? Some things can be facilitated if they do it based on solutions offered.

He's just degrading his intelligence to that as above described.

•クラドーのiPhone•