Had received a call from a friend whom I made during the course of work sometime back. After the call and the mental analysis, I had come to know that she had left the company a year or so ago, and now with one of the agency.

Having trying to be nice to advise her the right procedures, she had insisted to go by the "backdoor" and that lead to a tense conversation.  When she could not have her way, she went on to get personal and even got the cheek to ask me "what's wrong with you" when she knew that her request, which was on the deviated route, was wrong.  My conclusion was not to budge despite her insistency, so she had to end the conversation.

It's quite saddening to know that a friend had turned into someone with less positive ethics and behaviour.  After talking to dearie, it's a fact that they're struggling on an undermanpowered basis.  Considering that they just started out, they should not be getting more people to work when the business is yet to be on track.